MUTIARA TEKNOLOGI GROUP OF COMPANIES recognises that social media offers a platform for the company to build its profile online, stay connected with customers and as an excellent way for employees to make useful connections, share ideas and shape discussions.
However, it’s important that employees who use social media do so in a way that enhances the company’s prospects. A misjudged status update can generate complaints or damage the company’s reputation. There are also security and data protection issues to consider.
Hence the company has established a Social Media Policy to explain how employees can use social media safely and effectively, and describes the rules governing use of social media at MUTIARA TEKNOLOGI GROUP OF COMPANIES. The policy not only sets out how employees must behave when using the company’s social media accounts, but also explains the rules about using personal social media accounts and describes what staff may or may not say about the company on their personal accounts.
Amongst others, employees should ensure it is clear that their social media account does not represent MUTIARA TEKNOLOGI GROUP OF COMPANIES’s views or opinions. In addition, employees must not:
- Create or transmit material that might be defamatory or incur liability for the company.
- Share updates, images or messages that may tarnish the company’s public image.
- Post message, status updates, comment, or share links to material or content that is inappropriate.
- Send or post messages of material that could damage company’s image and reputation.
- Discuss colleagues, competitors, customers or suppliers without their expressed consent.
The company IT and internet resources, including computers, smartphones and internet connections, are provided for legitimate business use. The company therefore reserves the right to monitor how social networks are used and accessed through these resources. Additionally, all data relating to social networks written, sent or received through the company’s computer systems is part of official MUTIARA TEKNOLOGI GROUP OF COMPANY records. The company can be legally compelled to show that information to law enforcement agencies or other parties.
Knowingly breaching this social media policy is a serious matter. Employees who do so will be subject to disciplinary action, up to and including termination of employment. Where appropriate, the company will involve the law enforcement agencies in relation to breaches of this policy.