- This training involved SMO department including SDM and MTOSC staff.
- Training given by PDC trainer at Salt Lake using video conference.
- Purpose of this training is to train MTOSC staff to become as Tier 1 for selected PDC products, via telephone calls and emails, utilising PDC’s Salesforce system and supported for ASIA-PAC and MIDDLE-EAST country.
- There are a 14 trainings sessions has been attend by MTOSC staff before PDC International Support for ProQA go live on 16th April 2019.
- MTOSC dedicated for this PDC International Support are:
- Muhamad Nizar bin Ali
- Mohd Saiful Iskandar bin Hamidi
- Supported products for this PDC International Support are:
- Xlerator 4.0
- Paramount Medical 5.
- Paramount Fire 5.1
- Paramount Police 5.1
- AQUA Ascent
- National Q