Mutiara Business Intelligence (BI) covers a hosts of applications, technologies, processes and tools for gathering, storing and analyzing data to support business decision making. This is also known as a decision support system. Its main objective is to provide organizations with the right information, to the right person, in the right format, at the right time to support optimal analysis of mostly internal data.
Practical functions of BI technologies are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking, text mining and predictive analytics. Thus, a BI solution is not just a reporting solution, but a system that delivers analytic capabilities to the business users with various representative forms.