• This training involved SMO department including SDM and MTOSC staff.
  • Training given by PDC trainer at Salt Lake using video conference.
  • Purpose of this training is to train MTOSC staff to become as Tier 1 for selected PDC products, via telephone calls and emails, utilising PDC’s Salesforce system and supported for ASIA-PAC and MIDDLE-EAST country.
  • There are a 14 trainings sessions has been attend by MTOSC staff before PDC International Support for ProQA go live on 16th April 2019.
  • MTOSC dedicated for this PDC International Support are:
    • Muhamad Nizar bin Ali
    • Mohd Saiful Iskandar bin Hamidi
  • Supported products for this PDC International Support are:
    • Xlerator 4.0
    • Paramount Medical 5.
    • Paramount Fire 5.1
    • Paramount Police 5.1
    • AQUA Ascent
    • National Q

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